Microsoft has now launched a new overview in the Teams Admin Center aimed at administrators and IT support professionals. With the new Teams client health tool, you get a comprehensive view of how Teams is functioning on users’ computers, allowing you to identify issues before they begin to seriously impact your organization.
Proactive Support for Teams and SharePoint
Teams is now a central collaboration tool, but disruptions such as crashes, startup problems, or failed updates can quickly affect the workday. The new overview helps you detect and resolve such issues without having to wait for users to report them. You quickly gain insight into recurring crashes, or if certain users are having trouble starting Teams.
Focus on What Really Needs Attention
A major strength of Teams client health is that the overview only displays issues that actually require your intervention. Events that are already automatically managed by Microsoft are filtered out. This allows you to focus on matters that truly need to be addressed and saves you time troubleshooting temporary or self-healing crashes.
Keep Track of Teams Client Updates
It is important that users have an up-to-date Teams client, but it can be difficult to get an overview of which versions are being used in your organization. With the new overview, you can easily see which devices are running older versions and quickly identify what is preventing an update. This reduces the risk of security issues and improves the user experience.
Would you like to learn more about how Teams client health works and how to get started?
Read more about Teams client health on Microsoft’s website