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Microsoft is now launching a new FAQ web part for SharePoint, powered by Microsoft 365 Copilot. This feature makes it easier for content managers to create and manage questions and answers directly on SharePoint pages, which can be particularly relevant for organizations looking to structure and share knowledge efficiently.
Smoother Management of Questions and Answers
The new FAQ web part enables you to quickly create questions and answers based on documents, meeting notes, or other content. With the help of Copilot, you can generate suggested questions and answers based on your own files, such as Word, PowerPoint, or PDF. You can also choose the type of FAQ you want to create, for example, whether it concerns an event, a product, or internal guidelines. Before publishing, you can easily review and edit the content to ensure the information is accurate and relevant.
Flexible Editing and AI Support
The FAQ web part has a built-in editing tool where you can create categories, formulate questions, and provide answers. By combining Copilot's AI support with manual adjustments, you maintain control over the final result. It is also possible to add your own questions and let Copilot generate suggested answers, which can facilitate work with larger amounts of information.
Easy Sharing and Feedback
Once your FAQ is ready, you can easily share it via email. There is also the option for users to provide feedback directly in SharePoint, which can help improve and develop the content over time.
Availability and Licensing Requirements
The FAQ web part will begin rolling out in public preview at the end of June 2025 and is expected to be available to everyone by July 2025. To create and edit FAQs, a Microsoft 365 Copilot license is required, but it is possible to read FAQs without a license.
Read more about the new FAQ web part and how to get started on Microsoft’s support page.
